Guspora Collect

Terms, privacy, and your account

Guspora Collect is a product of Guspora LLC. This page summarizes how Collect works for you; the full documents linked in each section govern.

Terms of use

Using Guspora Collect on the web, Android, or iPhone means you agree to the Guspora Terms of Service and the Acceptable Use Policy. You must be 13 or older to create an account.

Prices shown in Collect are estimates from recent sales and market data. They are for information, not an appraisal or an offer to buy.

The free plan includes 50 card scans a month. Collect Pro removes the scan limit and adds bulk listing, exports, and portfolio profit and loss. See pricing.

Privacy

Collect uses your camera only when you scan. The card photos you take or choose are sent to Guspora to identify and price the card, and they are stored with your collection so you can see the card you scanned.

A scan stores the photo, the card it matched, and the prices shown, in your account. Your collection, listings, trades, offers, and messages are stored so the app can show them to you and to the people you trade with. None of it is sold, none of it is used for advertising, and the app has no ads.

Read the full Privacy Policy, including the Guspora Collect app data section.

Delete your account

You can delete your Guspora Collect account and its data at any time, in the app under Profile, or on the web:

  1. Sign in at guspora.com.
  2. Open guspora.com/account/delete.
  3. Confirm. You are signed out everywhere, and your data is deleted, usually within the hour and always within 30 days.

Orders, payments, refunds, and tax records are kept anonymized for as long as tax and accounting law requires, then deleted. The deletion page lists exactly what is removed and what is kept before you confirm.

Refunds and canceling

You can cancel Collect Pro at any time from Collect Pro in your account. Pro stays on until the end of the period you already paid for, and you are not charged again.

Purchases made through the App Store or Google Play are billed and refunded by Apple or Google under their refund policies.

For a web purchase of Collect Pro or pre-grade reports, contact Guspora support at (888) 314-3963 or through Help in the app, and we will review your request. Also see the Refund Policy.

Buyer service fee

Checkout on the Guspora Marketplace and on a shop’s Guspora storefront adds a service fee of 3% of the items (after any discount) and shipping, plus $0.30. It covers payment processing. The fee is shown as its own line in your cart, at checkout, and in your receipt, before you pay and never as a surprise afterward. Sales tax is not part of the amount the fee is based on.

There is no service fee on a sale made in person at a shop’s counter, on an order paid in full with store credit, or at shops that have no Guspora fee. A seller or shop can also turn the service fee off and cover card processing itself.

By default, when an order is refunded the service fee goes back with it, in proportion to the amount refunded, whether the refund goes to your card or to store credit. Each seller or shop chooses whether store-credit refunds include the fee, and whether the buyer or the seller covers card processing on refunds; if the seller chooses the buyer, the service fee is kept on returns. The choices an order was sold under are shown on its receipt and never change after you pay.

Marketplace seller terms

When you sell on the Guspora Marketplace, a 5% marketplace fee applies to the item price of each sale (0.5% for shops on Shop Pro). Shipping and tax carry no fee. Sales a shop makes at its own counter or register carry no Guspora fee.

Buyers pay the card processing cost through the service fee described below, so you keep 95% of the item price, plus the shipping and tax the buyer paid. If you refund a buyer to their card, Guspora returns its fee on the refunded amount to you, and by default you cover Stripe’s processing fee, which Stripe does not return. You can change that, turn the buyer service fee off, or choose whether store-credit refunds include the service fee, in your selling settings.

Sellers describe each item honestly, including its condition, and ship it as described. Buyers and sellers are covered by Guspora Protection.

All Guspora policies: guspora.com/legal.