Legal
Legal documents and agreements for Guspora™ platform users and Guspora customers.
For Service Companies
Guspora™ platform subscribers
Platform Terms of Service
Terms governing use of the Guspora™ three-party compliance ecosystem for AHJ inspectors, customers, and service providers.
Platform Privacy Policy
How we collect, use, and protect data across the three-party compliance ecosystem, including credential verification and deficiency data sharing.
Service Company TOS Template
Template terms of service for subscribers to use with their own customers, including technology disclosure.
For Guspora Customers
Service agreements and policies
Terms of Service
Payment terms, cancellation policy, acceptable use, SMS consent, and general service agreements.
Master Service Agreement
Data ownership, privacy, security, intellectual property, compliance, and service terms.
Privacy Policy
CCPA and GDPR compliance, data collection practices, retention policies, and user rights.
SMS Messaging
SMS consent terms, customer care messaging details, message frequency, and STOP/HELP instructions.
Refund Policy
14-day money-back guarantee, subscription fees, cancellation terms, and service credit exceptions.
Real Estate Compliance
RESPA disclosures and settlement service provider terms
Data & Compliance
AI transparency, data processing, and acceptable use
AI Transparency
How we use AI for transcription, report generation, and the Milo assistant. Data handling and human review requirements.
Acceptable Use Policy
Prohibited activities, API usage rules, multi-tenant responsibilities, and enforcement actions.
Data Processing Agreement
Processor obligations, security measures, breach notification, data retention, and audit rights.
Subprocessors
Third-party services (AWS, Stripe, Twilio, OpenAI, Anthropic) and AI provider data commitments.
Contact for Legal Inquiries
For legal questions or to request copies of agreements: