Milo AI

Meet Milo. Your virtual COO.

Milo is not a chat assistant. Milo watches your entire business -- revenue, collections, scheduling, technician performance, contract renewals, and compliance deadlines -- and acts on what it finds. Weekly health reports land in your inbox. Proactive alerts fire before problems hit. And when you need an answer, Milo queries your live data in plain English.

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Milo in action

Milo, how are we doing on collections this month?

You have $47,200 in receivables over 30 days. Three accounts make up 68% of that. I sent the second reminder to Parkway Management yesterday -- no response yet. Want me to escalate to a phone call task for Sarah?

Yes. And what does Monday look like for the crew?

I optimized routes for 4 techs across 19 stops. Marcus has a gap at 2 PM if you want to slot in the callback at 400 Main St. Want me to schedule it?

Weekly business health reports

Every Monday, Milo delivers a written health report covering revenue trends, overdue invoices, inspection volume, technician utilization, and open deficiencies. No dashboards to dig through -- the summary comes to you.

Proactive alerts before problems hit

Milo watches cash flow, aging receivables, expiring contracts, and lapsing certifications. When something needs attention, Milo flags it with context and a recommended next step -- before it becomes a fire drill.

Autonomous scheduling and dispatch

Milo can build optimized daily routes, assign jobs based on tech skill and proximity, and reschedule around cancellations without waiting for a dispatcher to intervene.

Route optimization

Milo factors in traffic patterns, job durations, and tech locations to cut windshield time and fit more stops into each day.

Collections and follow-up

Milo tracks overdue invoices and sends escalating payment reminders on your configured schedule. When a customer goes unresponsive, Milo flags it for manual review with the full contact history attached.

Marketing intelligence

Milo identifies seasonal inspection windows, expiring contracts approaching renewal, and dormant customers worth re-engaging -- then drafts the outreach for your approval.

Real-time Q&A against live data

Ask Milo anything about your business. "What is our average time to close for fire alarm jobs?" or "Which techs have the highest callback rate?" Milo queries your live data and answers in plain English.

Field-level code support

During inspections, Milo cites exact NFPA sections, transcribes voice findings into deficiency records, and drafts reports -- all without the tech leaving the inspection workflow.

Audit trail

Every Milo interaction is logged with timestamps, user context, and the data sources referenced. Full defensibility for compliance reviews.

Offline resilience

Critical code references and job data stay available locally. Deeper queries and actions sync automatically once the device reconnects.